RESERVATION CONDITIONS

RESERVATION CONDITIONS

  • While checking in, you need to define the day of departure. In case of an early departure you will be charged for one more night per accommodation unit. In case of an involuntary departure caused by illness or mayor force, you will not be charged for the rest of the booked stay.
  • You guarantee your stay with a deposit of 66,00 EUR (Tax included) per reservation. The deposit must be paid within 7 (work) days upon receipt of the confirmation and the payment slip must include the booking confirmation number
  • The deposit will be included in the final price of the stay

Information for making a deposit is as follows:

Privredna banka Zagreb d.d.

Zagreb, Radnička  42

IBAN HR6023400091100011062

SWIFT: PBZGHR2X

Company name:

TERMORAD d.o.o.

Prisavlje 12

10000 Zagreb

Hrvatska

OIB: 48737778965

  • Payment upon arrival is possible:
    • by cash in HRK (Croatian currency)
    • by credit card or Maestro card based on the current exchange rate.
  • We inform you that your card will be charged in HRK. Your bank will convert that amount to the currency of your personal account. Due to your bank’s exchange rate this may result in a slightly different (higher) total charge than the amount stated in HRK on our invoice.
  • Check out at the reception till 12:00 (noon)
  • *Please announce the reservation centre in case of a late arrival or we will not be able to guarantee for the booked stay.

RESERVATION CANCELLATION CONDITIONS

  • Free of charge cancellation up to 10 days prior to arrival. The paid deposit will be returned fully within the following 7 (work) days
  • In case of a non-arrival without prior cancellation, or a cancellation after the deadline the deposit will not be refunded.
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